Nicolas Moyano
Customer-obsessed Product Manager with a passion for shaping what's next. Experienced in fintech and banking. I enjoy crafting simple, high-impact products through collaboration and customer insight. Currently based in Madrid, always open to new ideas, challenges, and building what’s next.
Relevant experience
Payments Product Manager
Western Union Digital Bank
Sept 2023 — Present · Madrid, Spain
Driving the development and implementation of payment solutions for Western Union’s digital banking platform in Europe.
Leading cross-functional teams to enhance customer experience, optimize payment flows, and ensure regulatory compliance.
Focused on delivering innovative features that align with market trends and business objectives.
→ Helped launch a new digital bank in Europe as a new business unit, offering complete banking services and expanding the company’s core offering.
Financial Services Consultant
Minsait
Sep 2022 – Aug 2023 · Madrid, Spain
Supported the Business Process Engineering team of a major Spanish bank.
Mapped and documented global commercial processes using BPMN.
Drafted standardized process manuals.
Identified improvement opportunities and pain points.
Payments Product Analyst (Acquiring and Issuing)
BBVA
Nov 2017 – Oct 2021 · Buenos Aires, Argentina
Led development of acquiring, credit and debit card products in a highly regulated and uncertain economic context.
Managed relationships with processors (Prisma, Fiserv) and networks (Visa, Mastercard).
Oversaw KPIs, P&L, and vendor invoicing.
Defined and managed pricing, commissions, and revolving interest rates.
→ Launched BBVA GO for merchants, a self-service platform for activating promos across BBVA's cardholder base.
→ Rolled out LATAM Pass for merchants, a miles-based loyalty program, boosting engagement and BBVA usage.
➝ Navigated the 2019 government transition and 2020 COVID crisis adapting to fast-changing regulations.